HR Business Partner - Manila - UPTC
About our Company
24-7 Intouch is one of the fastest growing BPO companies in the world. With over 16 years of experience and 13 facilities around the globe, we’re obsessed with providing remarkable contact center solutions to the world’s most innovative brands.
- Acts as a point of contact for the employees and managers in the business unit for all HR-related concerns.
- Ensures that all HR Policies, Processes, Procedures and Guidelines are implemented in the business unit.
- Handles all employee/industrial relations concern in the business unit.
- Support the business unit in maintaining acceptable attrition rate.
- Supports the business unit in the implementation of Performance Management System.
- Works with the Recruitment Team in ensuring that the manpower requisition of the business unit is filled within the agreed SLA.
- Support all employee engagement and retention initiatives.
- Conduct Exit Interviews to separated employees.
- Maybe required to perform other duties as assigned by members of the HR Management Team from time to time.
- At least 3-4 year experiences in Human Resource Management as an HR Generalist in a BPO setting.
- Working knowledge of Labor Code and employment best practices in a BPO setup an advantage
- Team player.
- Excellent oral and written communication skills.
- Excellent negotiation skills.
- Strong business acumen.
- Strong time management and priorities management skills.
- Willing to work in Cubao or UP Town Center, Katipunan, Quezon City.
- Willing to work on a shifting schedule.